Managed Services by Hopedale Technologies

Hopedale Technologies offers a unique Managed Service program tailored to both home users and small businesses.  If you’re looking for a more proactive partner who manages patches, receives performance reports from your computers and actively watches out for your, instead of having to call when problems arise, then this is the plan for you.

Home Managed Service

We offer three tiers of support:

Silver Care

  • Included Antivirus protection
  • Operating System Patching
  • Performance monitoring
  • Remote Access support *

Gold Care: 
Monday – Friday 8am – 6pm

  • Includes Silver Care options, plus:
  • Virus and malware removal
  • Software installation support
  • General Administrative tasks
  • Access to US Based Help Desk Services, Monday – Friday 8am – 6pm EST

Platinum Care:
All Day Every Day

  • Includes Silver Care options, plus:
  • Virus and malware removal
  • Software installation support
  • General Administrative tasks
  • Access to US Based Help Desk Services, 24 hours a day, 7 days a week, 365 days per year 

* Additional support is billable at a discounted rate