Technology is the lifeblood of business today, and you likely have a lot of it. But you may have accumulated software and hardware as you grew. Now, you have a hodgepodge of technologies never designed to work together. Consolidation can help.
Large corporations can afford an in-house IT team to keep track of all the hardware and software, but small- to medium-sized businesses often need help. Managing computers and mobile devices, telephone, print and fax systems can be overwhelming. Then there’s all the software you need to secure, not to mention setting up data recovery in case of a disaster or emergency.
Consolidating your technology and using a managed service provider offers several benefits to companies of all sizes.
#1 Increased Efficiency
If there’s a problem with your printers, phones, or Internet connection, you call your provider. When many vendors offer each of these services, you make several calls, which means waiting on the phone with a printer tech, phone company, or computer customer service.
When you connect with customer support, they can address only issues in one area of concern. Computer customer service isn’t going to know anything about your phone service, and the phone company knows zilch about printers. This disjointedness can waste a lot of time.
With an managed service provider, you need to make one call only. Hopedale Technologies would know and understand your entire system. We can offer input based on how your different technology interacts.
#2 Cost Savings
Lacking a holistic view of your technology and its interactions, you can end up wasting money. You might invest in a new feature for voice over IP, duplicating a capability you already have online.
Consolidating your technology with a single provider can also streamline costs. The first thing we will do is to map out how your technology works together. Armed with an understanding of business needs and goals, we’ll make recommendations. You may be able to cut back on services in one area with a simple upgrade in another. Perhaps you’re paying for software licenses you no longer need. Plus, we would identify opportunities for cost savings gained from bundling services.
Instead of managing several bills for every technology, you pay a single, consistent fee, which also makes budgeting much easier.
#3 Business Agility
If 2020 has taught us anything, it’s that business needs to be nimble. Yet your ability to react can be slower working with many different vendors. Simplifying your processes can streamline your response times.
Hopedale Technologies will take a proactive approach to overseeing your technology needs. We want you to avoid disruptions in the first place. Partner with us to keep technology current, security up to date, and systems upgraded. This frees up what IT staff you have on-site to do more business- and revenue-generating work.
#4 Supportive Partner
Individual vendors focus on selling you their particular services or systems. The overall interplay of your technology isn’t their primary concern. Yet ensuring all your technology interacts effectively and efficiently is what a managed service provider does best.
We care about your success. Hopedale Technologies can help determine whether:
- your processes could be more efficient;
- you have the right answers to cybersecurity risks and issues;
- your business has the best technological tools to meet its needs.