You've been on hold for 40 minutes, and when someone finally picks up, you go through it all again: what kind of computer you have, when the problem started, what…
Article Summary: Your business should control the account where its domain is registered. The registration details, recovery methods, billing information, renewal settings, and DNS access should not depend on one…
Did you know that in addition to offering computer sales and repairs, backup, and VOIP phones service, Hopedale Technologies is a managed service provider (MSP)? Your first thought was probably that you do…
Summary: Three to five years is a practical replacement range for many business computers. The right time depends on security support, reliability, performance, warranty coverage, repair costs, and the employee’s…
When someone gets into an email account, changing the password should happen immediately. Once that is done, the account still needs a full check because other forms of access may…
Summary: Your IT budget should include the technology you already use, the support required to maintain it, and the upgrades you expect to make during the year. It should also…
Most business computers do not fail all at once. A laptop may still handle email and documents but take longer to start, struggle during video calls, or run out of…
Summary: Guest Wi-Fi should provide internet access while blocking connections to your internal business network. A different Wi-Fi name and password do not confirm that the networks are separated. The…
Summary: Before canceling a cloud service, export your data and confirm that the files can be opened or imported. Move any connected applications and sign-ins, then check the provider’s current…
Your Facebook is sending messages to people you haven't spoken to in years, and your Instagram is pushing links to some random giveaway. Your name is all over it, but…
